They were very professional and took the time to explain what service was performed. Rob, the company representative was very knowledgeable and helpful. I would not hesitate to use this company again and recommend them to others.
They were easy to work with. They came out quickly, were on time, and were very knowledgeable. It turned out to be a very minor issue, and the serviceman gave me tips for future problems. As an added bonus, he lubricated the rollers and springs.
We have a house that was built in the 1950’s, the garage door is original–heavy solid wood–squirrels & other critters had eaten through the bottom & as a result it was impossible to keep them out. Years ago we had a problem with the opener, we picked Garage Door Specialists out of the yellow pages for service. Then came out right away & fixed the problem. We decided to give them another try when we decided to get a new door. Bottom line–great service & price.
Excellent experience. Easy to schedule the time I wanted. Mike called before he came and arrived during the scheduled period.
I called Garage Door Specialists because our double car garage door was making a lot of unusual noises. It is a very heavy custom wood door and needs regular maintenance. An appointment was made for the next day and Rob, the service technician called before he arrived to let me know he would be here in about 15 minutes. Rob and Mike arrived on time and introduced themselves. Before starting the work, Rob discussed with me a low cost DIY fix to best deal with the condensation that forms on the garage door windows in the winter. After they finished the tune-up and maintenance, Rob went over everything that they had done and made some recommendations for me to consider in the future to further strengthen the tracks of the 16×8 door. Rob then offered to program our key pad for the large door that had never been programmed. Rob and Mike were very friendly, professional and did a great job! It was a pleasure working with Garage Door Specialists from beginning to end.
Ok, so the garage door was broken, the car trapped inside and I’ve got to get to work. The fact that you guys responded in about an hour was amazing. The fact that your charges were reasonable was over the top. Thanks GDS for a prompt, quality job at a fair price – I’ll recommend you anytime.
Very friendly and professional. Clearly understood our needs with not wanting to replace the whole door. Checked their own warehouse for similar castoffs but had to order new panel in the end. Panel arrived much quicker than expected and was fitted next day. Door now super smooth. From Rob who came out to us to the two ladies I spoke to on the phone (Pam and Pat?), everyone was professional, courteous, and pleasant. They took the time to explain what was going on and were never pushy. Overall good service from nice people.
I just wanted to express my great satisfaction with the promptness and quality of your service, especially the customer-oriented and friendly staff. I recently experienced a broken counterspring and, amazingly, it was only 90 minutes between discovery and repair! I will recommend GDS to any of my neighbors who need garage door work.
I used Garage Door Specialists for a tune up to replace the rollers and align the door.
The service was great and the guy was there on time. He noticed that the doorframe wasn’t attached to the joist; it was just attached to the plasterboard so it was loose and dangerous. He fixed that. He also gave me an estimate for the repairs if I decide to do them. I would recommend them and I would use them again. His price was five star and very reasonable.
I bought the coupon special from Angies list for garage door maintenance. I called for an appointment and the lady handling the phones couldn’t have been nicer or more accommodating. I made the appointment and Rob came out right on time. He took the time to explain everything and more about the science of garage door maintenance, performed the “tune up” on my three doors and cleaned up. This outfit is very professional and I will use them again for other services as well such as a replacement front entrance door.