The serviceman repaired a garage door that was falling off its tracks and which had a loose cable. I called this company and they had a serviceman out in less than 2 hours. He repaired the cable and put the door back in its tracks in less than an hour. He also was able to explain to us what made it happen, and he took some extra steps to make sure it didn’t happen again. We were very pleased with the responsiveness of the company and the repair.