We have a house that was built in the 1950’s, the garage door is original–heavy solid wood–squirrels & other critters had eaten through the bottom & as a result it was impossible to keep them out. Years ago we had a problem with the opener, we picked Garage Door Specialists out of the yellow pages for service. Then came out right away & fixed the problem. We decided to give them another try when we decided to get a new door. Bottom line–great service & price.