Absolutely thrilled with GDS. My 24-year-old original garage door was warping/deteriorating, over time ruining multiple springs and openers. Finally decided to rip out the entire structure and replace with new. Glowing Angie’s List reviews directed me straight to GDS.
First I called in a repair request to see if anything could be done to temporarily fix my barely-functioning system. Repair tech came out (same day, on time as promised) and assessed all existing problems, and explained what he could/would/should fix, vs. full system replacement. Gave me (what I felt were) honest options and honest recommendations based on my situation. Allowed me to make final decision without pressure nor snarky up-selling. Made decision to replace everything; ordered new Clopay 4050 door (in a special-order color), LiftMaster 3265 opener, + all labor and disposal, and was quoted very competitively based on my price-shopping and also well-discounted for September 2012 promotions and Angie’s List usage. Wasn’t even charged for the original service call, since I decided to do a full replace rather than waste a repair tech’s time with band-aiding a bleeding hemmorhage.
Luckily for me, GDS found a door in my requested color in stock locally, and was able to schedule the installation for 3 days later.
Installers showed up on time, well-prepared, and flew through the job quickly and thoroughly. Job site was left spotless, with a quick chat about rebates, warranties, demonstration of all installed electronics, and invoicing.
The final product is just what I hoped for, and delivered with what appears to be excellent workmanship. Everything is lined up and balanced perfectly and has been prepared for some settling/movement over time. Based on the great responsiveness, honesty, professionalism, workmanship, and overall speed of transaction, I cannot say enough how ridiculously pleased I am with GDS. Well done, guys.