Feedback from Our Customers
In the almost 30 years we have been providing garage door products to the North and Northwest suburban Chicago, Garage Door Specialists has earned a reputation for outstanding customer service. Please take a moment to hear what just a few of our satisfied customers have to say about us. The best advertising is a satisfied customer. We'd love to hear from you! Call us at 847-537-6662 or contact us to share feedback.
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Rob at Garage Door Specialists was super knowledgeable, nice and efficient. He pointed out issues as he saw them and let me decide what I wanted to do to fix them. He had supplies on the truck so I didn't have to wait for another service call to fix something. The garage is running quieter than ever.
SERVICE PERFORMED: Garage Door Repair in Mundelein, IL
I was very pleased. My garage door is old & unusual - the original (1920's) wood door slides sideways to open. Prior to my purchasing the condo, an automatic door opener was installed. It was an amateurish application of a typical overhead door assembly to my sideway-opening situation. It frequently wouldn't close properly without my standing beside the moving door and nudging it past the door framing. If I didn't do this, it usually would hit the framing and automatically re-open. I hadn't had it serviced for years and it had degraded to this sort of functioning.
Since it was unusual, the technician didn't think he could do too much to make it operate perfectly, but he cleaned and lubed and adjusted as he would for a traditional garage door. That was a year and a half or two years ago and it has worked well ever since, without any nudging on my part.
The technician was on time, pleasant, and helpful even though my situation was atypical. And the result exceeded my expectations.
SERVICE PERFORMED: Garage Door Repair in Evanston, IL
We purchased 3 Clopay Coachman series garage doors and new Chamberlain Liftmaster openers from GDS.
We are very happy with how the doors look.
The installers were prompt, polite, professional, efficient and dog friendly!
We had never used GDS prior to this purchase. Their professionalism stood out amongst the 5 companies we called to get quotes. We really liked that they have a showroom where you can look at the doors in person - that definitely helped us choose doors that matched the style we wanted and the budget we had in mind.
If any of our friends ask for a recommendation on who to call for garage doors, we will be recommending GDS to them.
SERVICE PERFORMED: Garage Door Installation in Lake Forest, IL
Installed new Clopay garage door and Liftmaster door opener. Company owner/manager invited me to visit their showroom in Wheeling. I was able to view samples of garage door panels and colors without pressure of any kind. I was even given color samples to take home to assist in making a final color selection. The two installers arrived on time and completed the installation in a quiet and professional manner. Upon competion they explained the operation of the door as well as safety and maintenance issues. They left our garage cleaner than it was when they arrived. I will use Garage Door Specialists again and I have already recommended them to neighbors and friends.
SERVICE PERFORMED: Garage Door Installation in Buffalo Grove, IL
Absolutely thrilled with GDS. My 24-year-old original garage door was warping/deteriorating, over time ruining multiple springs and openers. Finally decided to rip out the entire structure and replace with new. Glowing Angie's List reviews directed me straight to GDS.
First I called in a repair request to see if anything could be done to temporarily fix my barely-functioning system. Repair tech came out (same day, on time as promised) and assessed all existing problems, and explained what he could/would/should fix, vs. full system replacement. Gave me (what I felt were) honest options and honest recommendations based on my situation. Allowed me to make final decision without pressure nor snarky up-selling. Made decision to replace everything; ordered new Clopay 4050 door (in a special-order color), LiftMaster 3265 opener, + all labor and disposal, and was quoted very competitively based on my price-shopping and also well-discounted for September 2012 promotions and Angie's List usage. Wasn't even charged for the original service call, since I decided to do a full replace rather than waste a repair tech's time with band-aiding a bleeding hemmorhage.
Luckily for me, GDS found a door in my requested color in stock locally, and was able to schedule the installation for 3 days later.
Installers showed up on time, well-prepared, and flew through the job quickly and thoroughly. Job site was left spotless, with a quick chat about rebates, warranties, demonstration of all installed electronics, and invoicing.
The final product is just what I hoped for, and delivered with what appears to be excellent workmanship. Everything is lined up and balanced perfectly and has been prepared for some settling/movement over time. Based on the great responsiveness, honesty, professionalism, workmanship, and overall speed of transaction, I cannot say enough how ridiculously pleased I am with GDS. Well done, guys.
SERVICE PERFORMED: Garage Door Installation in Lake Zurich, IL
Just wanted to let you know that we are thrilled with the look of the new door. It really upgrades and transforms the front of the house, both inside and out. Please also pass along our thanks and appreciation to Kevin, Jeremy and Jonathon who did such a nice, clean professional job. A pleasure to work with all of you. And thanks for the handling of the broken door. Look forward to getting the screen in a few weeks.
-John & Dianna
SERVICE PERFORMED: Entry Door Installation in Lake Zurich, IL
We ordered an entry door & a garage door that could match as closely as possible.The garage door was a Clopay Gallery collection with ultra grain finish. The top to be long Clayton designer glass with extra heavy duty track, springs & hardware. We also included heavy duty quiet belt drive operator with 2 remotes & safety reverse system. We also had installed extra brown weather seal screwed into entry door from garage into the home.
The Clopay thermal entry door conversion moved the existing double doors, frame, jambs etc & reworked the opening to accommodate the new single door with 2 side lites. They reframed as needed for optimal installation.
Garage Door Specialists then installed the Clopay Clayton textured fiberglass entry door (design Fo6051 oak textured finish) with 2 FOS581 oak side lites, jambs etc & almond finish on interior side of door & trim molding. We selected a Barcelone lock set with knob & peephole aged bronze finish which they installed.
Our ancient entry door and garage door needed replacing. Not that they were not working, but both doors were on medicare. The garage door opened with a noise that let me know my wife was home. The front door was an old fashioned solid double door that was ready for the Smithsonian. Why not we thought, let's look on Angie's list. We found a number of companies and went, that day, to Garage Door Specialists in Wheeling. Robert Greenberg met with us and made excellent suggestions to update our old fashioned, very dark, minimum prison look. We were considering replacing the double solid entry door with a like model. Robert said he could do that if we wished and then showed us some designs that made us wonder why we waited so long. The new designs looked so much better and let light into the foyer.
Robert suggested that he would come to our house that day which he did. He gave us some additional ideas about color tones and door styles and measured the area so that he could give us a quote when we decided which doors we wanted. We went back in a few days to look at the styles again. After we received the quote we decided to give him a deposit.
In a short time we received a call that the garage door was delivered. We set up a date for them to install it. The installers showed up promptly. The installation went smoothly and in about a half day the job was finished. Very nice installers and nice experience for us. They cleaned up everything and took all away including the old door & old mechanical works. Robert did come over during the installation which was nice to see.
A number of days later they called that the entry door was here. An install appointment was set. The installers came here promptly and during the installation the installers noticed a small damage to the new door. Robert did come over immediately. He explained that he would send the door back to the factory as we had purchased a perfect door and that is what we should get. I never would have noticed the damage to the door. I thought that was commendable that he handled his business in that way. It did take a while for the factory to do the small repair and get it back to us for installation. But, thanks to the installers & Robert it all got taken care of in the proper manner. The entry door did get installed and as before everything was cleaned up and all debris and the old door was removed.
Since the new doors have been installed, we've had neighbors and friends compliment us, and say that the new doors completely change the appearance of our house, both inside and out. They're right. Our experience with Robert Greenberg's company, Garage Door Specialists, Inc., his installers, and his office would make us highly recommend them for any work needed.
SERVICE PERFORMED: Garage Door & Entry Door Installation in Riverwoods, IL
Replaced one of my garage door openers, new outside remote keypad and programmed my homelink in my cars. The installers, Steve and Mike (hopefully I have their right names), did a great job! Both were very friendly and efficient. They even took the time to program my Homelink buttons in my cars. I highly recommend this company and I know I will use them again in the future when I remodel my home with new garage doors.
SERVICE PERFORMED: Garage Door Opener Repair & Remote Programming in Mundelein, IL
Bottom panel of metal garage door bent when hit accidently by car. Operating ok but making noise when closing and sometimes stops in mid-close. Came and inspected problem; recommending replacing panel as beginning to separate and immediately confirmed panel available and could be installed the next week. Following week came with helper and installed within half hour. Very friendly and efficient company - from the office person to the repair person. Worked around my schedule so I could come from work to meet them at the house by calling my cell half hour before.
SERVICE PERFORMED: Garage Door Repair in Palatine, IL
Garage Door Makeover for an Angie's List client. Here are her comments about the job: I purchased a new garage door & front entry door with sidelight and had them installed by Garage Door Specialists...Rob Greenberg & his team are fantastic professionals & I highly recommend them if you are considering upgrading your garage or entry door to high quality beautiful doors. I started working with Rob's company in 2011 when he offered an Angie's List Big Deal garage door tune up on my old squeaky '60's style garage door. He did a great job quieting the noise & balancing the door, and at the time planted the seed in my head to upgrade to the 21st century & consider a new door. Well, one year later I did just that, and went to his showroom in Wheeling where he took the time to present me with a myriad of garage door & front door options. This guy is passionate about doors - there's no other way to describe it! I chose a Clopay garage & entry door that has increased the curb appeal and value of my house by about 5 times the price of the doors. The difference is that dramatic. The doors were installed professionally & right on schedule. Every part of the experience of working with Rob & his team was great - I cannot recommend them enough.
SERVICE PERFORMED: Garage Door & Entry Door Installation in Glenview, IL
I purchased the Angie's List Big Deal for garage door quieting service. My garage door was also not working at the time so they were also going to diagnose my problem and give me an estimate. The office was great with scheduling me. I had scheduled a time but then realized I was having my electrical panel replace that day as well and thus would have no power. GDS was gracious enough to move my appt earlier that day so I could get the garage door fix before the electrician came.
Tom from GDS showed up right on time and got right to work. He diagnosed my problem instantly. My photocells were covered in cobwebs causing the door not to come down. Being a first-time homeowner I didn't even think of that. He performed the door quieting service, fixed a track that had been hit and helped my sync my new garage door remote all in 20 mins and all for only the price of the quieting package I had purchased. Excellent service and extremely please with the results. The garage door is very quiet now. I will be using them when I have to replace the garage door and opener in a few years. Thanks GDS!
SERVICE PERFORMED: Garage Door Quieting Service, Track Fixed & Remote Sync in Lake Bluff, IL
The serviceman repaired a garage door that was falling off its tracks and which had a loose cable. I called this company and they had a serviceman out in less than 2 hours. He repaired the cable and put the door back in its tracks in less than an hour. He also was able to explain to us what made it happen, and he took some extra steps to make sure it didn't happen again. We were very pleased with the responsiveness of the company and the repair.
SERVICE PERFORMED: Garage Door Repair & Cable Track Repair in Arlington Heights, IL
We had an older garage door that semi-collapsed on a Friday morning. It was an old, heavy 2-car garage door that had collapsed on one side and was hanging dangerously. Rob and Mike came out that afternoon, and were able to temporarily put the door back in place as a temporary fix. Rob then explained that the door and opener (and related hardware) were all very old, and we would be better off replacing it instead of just trying to fix it. Rob gave me some literature and pricing and took the time to go over the options with me. We ended up purchasing a new garage door and a new opener. Mike came out to put the new one in, and did a great job even though there were some difficulties that made it a tricky installation. He also took the time to explain all the features of the new opener (how to lock it when we were on vacation, how to program and use the keypad, etc). The new door looks great and is much quieter than the old one. Rob and Mike were both very knowledgeable and professional and were a pleasure to work with.
SERVICE PERFORMED: New Garage Door & Opener in Hoffman Estates, Chicago, IL
I bought the coupon special from Angies list for garage door maintenance. I called for an appointment and the lady handling the phones couldn't have been nicer or more accommodating. I made the appointment and Rob came out right on time. He took the time to explain everything and more about the science of garage door maintenance, performed the "tune up" on my three doors and cleaned up. This outfit is very professional and I will use them again for other services as well such as a replacement front entrance door.
SERVICE PERFORMED: Garage Door Maintenance in Highland Park, Chicago, IL
New garage door. New Front and Side entrance doors. This company exceeded all expectations, from quality of service to superior workmanship. I couldn't be happier.
SERVICE PERFORMED: New Garage Door & Entry Door in Mt. Prospect, IL
I used Garage Door Specialists for a tune up to replace the rollers and align the door.
The service was great and the guy was there on time. He noticed that the doorframe wasn't attached to the joist; it was just attached to the plasterboard so it was loose and dangerous. He fixed that. He also gave me an estimate for the repairs if I decide to do them. I would recommend them and I would use them again. His price was five star and very reasonable.
SERVICE PERFORMED: Tune-up to Replace Roller & Align Door in Grayslake, IL
My new garage door looks great! Even better, no more creaking and moaning! The door is impressive, but your price was also the best.
Thanks for everything - you will be the only "garage door specialists" I'll recommend!!
SERVICE PERFORMED: Garage Door Installation in Carol Stream, Chicago, IL
We hired Garage Door Specialists to install one 16 x 8 and one 9 x 8 Clopay Gallery garage door along with two LiftMaster Premium garage door openers. We opted to replace our 15-year old construction-grade doors that were original to the house for ones that had greater thermal properties and were more attractive and better functioning.
Working with Garage Door Specialists has been a rare treat. It is not often that you find a business that is so customer-focused. I loved the fact that Garage Door Specialists has a showroom where you can see the products they offer firsthand. Seeing door options in person was much better than trying to select something from a brochure. Rob Greenberg was very knowledge about the products he offered and was a great resource in helping me decide what door, style, color, etc. to choose. Once the order was placed, the doors came in as scheduled and were installed just in time to take advantage of the energy tax credit! The installers were prompt, courteous and did a great job on a particularly cold day. Two months later when an accident occurred with one of the doors, Rob came out the same day to fix it. I can't think of many companies who value their customers more than Garage Door Specialists!
SERVICE PERFORMED: Garage Door Installation in Mundelein, IL
Hi, I just wanted to express my great satisfaction with the promptness and quality of your service, especially the customer-oriented and friendly staff. I recently experienced a broken counterspring and, amazingly, it was only 90 minutes between discovery and repair! I will recommend GDS to any of my neighbors who need garage door work.
Thank you, Adam
SERVICE PERFORMED: Broken Counter Spring Service in Deerfield, IL
Very friendly and professional. Clearly understood our needs with not wanting to replace the whole door. Checked their own warehouse for similar castoffs but had to order new panel in the end. Panel arrived much quicker than expected and was fitted next day. Door now super smooth. From Rob who came out to us to the two ladies I spoke to on the phone (Pam and Pat?), everyone was professional, courteous, and pleasant. They took the time to explain what was going on and were never pushy. Overall good service from nice people.
SERVICE PERFORMED: Garage Door Panel Replacement in Skokie, IL
GREAT SERVICE!! My garage door wouldn't go up or down this morning at 7 am. I called you guys shortly thereafter and you had someone out to my house within a half an hour! Another half hour later the garage door opener gear was replaced and I was good to go--all before my wife was even up! Thanks guys.
SERVICE PERFORMED: Garage Door Opener Replacement in Arlington Heights, IL
Ok, so the garage door was broken, the car trapped inside and I've got to get to work. The fact that you guys responded in about an hour was amazing. The fact that your charges were reasonable was over the top. Thanks GDS for a prompt, quality job at a fair price - I'll recommend you anytime.
SERVICE PERFORMED: Fixed Broken Garage Door in Riverwoods, IL
I had both my garage door and opener replaced as well as our front door and sidelights. The whole experience beginning with our visit to the showroom was excellent. Pam showed us various options for both the garage door and our front entry door and sidelight units. We opted for top of the line products from Clopay for both as well as a LiftMaster Professional garage door opener and keyless entry. Rob came out to our home along with a carpenter that very afternoon to measure for both items. He then promptly emailed me a quote. We had had a previous quote for the front door from another provider. After comparing the quotes and checking on both through Angie's list and the BBB, we decided to go with Rob. It took about a month for the custom orders to arrive from the manufacturer and 2 crews came out to install them on the same day. Both the carpenters who installed the front door unit and installers for the garage door completed the job the same day. The quality of the installations were outstanding and they completely cleaned up everything afterwards. We have received many compliments on both from neighbors and family. I would give them my highest recommendation.
SERVICE PERFORMED: Garage Door & Entry Door Replacement in Lincolnshire, IL
The sales, service and installation was friendly and professional. No oversell, just an honest recommendation and suggestion after the free inspection. I highly recommend GDS for any garage door or opener needs.
SERVICE PERFORMED: Garage Door Installation in Niles, IL
I called Garage Door Specialists because our double car garage door was making a lot of unusual noises. It is a very heavy custom wood door and needs regular maintenance. An appointment was made for the next day and Rob, the service technician called before he arrived to let me know he would be here in about 15 minutes. Rob and Mike arrived on time and introduced themselves. Before starting the work, Rob discussed with me a low cost DIY fix to best deal with the condensation that forms on the garage door windows in the winter. After they finished the tune-up and maintenance, Rob went over everything that they had done and made some recommendations for me to consider in the future to further strengthen the tracks of the 16x8 door. Rob then offered to program our key pad for the large door that had never been programmed. Rob and Mike were very friendly, professional and did a great job! It was a pleasure working with Garage Door Specialists from beginning to end.
SERVICE PERFORMED: Garage Door Noise Reduction in Arlington Heights, IL
Excellent experience. Easy to schedule the time I wanted. Mike called before he came and arrived during the scheduled period.
SERVICE PERFORMED: Garage Door Repair in Park Ridge, IL
Outstanding. Informed salesman, efficient scheduling, good price, excellent product and workmanship.
SERVICE PERFORMED: Garage Door Sales in Evanston, IL
We have a house that was built in the 1950's, the garage door is original--heavy solid wood--squirrels & other critters had eaten through the bottom & as a result it was impossible to keep them out. Years ago we had a problem with the opener, we picked Garage Door Specialists out of the yellow pages for service. Then came out right away & fixed the problem. We decided to give them another try when we decided to get a new door. Bottom line--great service & price.
SERVICE PERFORMED: Garage Door Opener Repair in Wilmette, IL
They were easy to work with. They came out quickly, were on time, and were very knowledgeable. It turned out to be a very minor issue, and the serviceman gave me tips for future problems. As an added bonus, he lubricated the rollers and springs.
SERVICE PERFORMED: Garage Door Repair in Arlington Heights, IL
They were very professional and took the time to explain what service was performed. Rob, the company representative was very knowledgeable and helpful. I would not hesitate to use this company again and recommend them to others.
SERVICE PERFORMED: Garage Door Service in Libertyville, IL